Courses: Defining Issues & Setting the Agenda

Course Details:
This course has pre-requisites, please confirm that you have taken the required courses before registering for this class. Students who register without meeting these requirements will be withdrawn from the course. This two-day elective focuses on Stage 2 of the model and is expanded to include negotiation as well as mediation. Using a variety of video, demonstration and in-the-moment examples, you will learn how to sift through the dynamics and the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practice. Instructor: Ron Monk

Course Code: CRES-1401
Department: Centre for Conflict Resolution
CRES-1170 or CRES-1180
Course Offerings: