Courses: Building Your Communication Toolbox


Course Details:
If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended. In this course, you will focus on communication skills that are the building blocks of mediating, negotiating and resolving interpersonal conflict. Skills are demonstrated. Following, you will have the opportunity to practice short exercises involving conflict situations. Specific skills include non-defensive listening, reframing and assertive speaking.

Course Code: CRES-1302
Department: Centre for Conflict Resolution
Prerequisites:
Course Offerings:
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