Courses: Resolving Conflict on the Front Line: Demonstrating Lead


Course Details:
This course has pre-requisites, please confirm that you have taken the required courses before registering for this class. Students who register without meeting these requirements will be withdrawn from the course. All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you the knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practice analysing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict ways that move all people involved towards mutually agreeable solutions.

Course Code: CRES-1200
Department: Centre for Conflict Resolution
Prerequisites:
CRES-1170
Course Offerings:
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