Courses: Mediation Skills Level 1


Course Details:
This course has pre-requisites, please confirm that you have taken the required courses before registering for this class. Students who register without meeting these requirements will be withdrawn from the course. This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. A flash drive will be provided for you to record your role-play on the final day of the course.

Course Code: CRES-1180
Department: Centre for Conflict Resolution
Prerequisites:
CRES-1100 or CRES-1101
Course Offerings:
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