Courses: Foundations of Collaborative Conflict Resolution: Workplace

Course Details:
Dealing effectively with workplace conflicts is a key competency for success in any job. This foundational course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain and overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understand through structured exercises and activities. You will have the option to record your role-play activity on the final day of the course. This course is equivalent to CRES-1100 (CCRlOO). Students must take either CRES-1100 or CRES-1101 as a prerequisite for other required courses in the certificates.

Course Code: CRES-1101
Department: Centre for Conflict Resolution
Course Offerings: